We have had a brilliant experience in ordering 500 silicone personalised wristbands. The process was smooth and the order was delivered 7 days earlier than expected. Many thanks to Paul Kovac for his great customer service and making sure this order was processed without any issues. I can highly recommend Zen for their products. Once again, many thanks. Regards.

Joanne Coskun
Sydney, NSW

We required embroidered badges for a new team starting in our current department. From first contact through to delivery, Paul was very helpful and made the experience very easy. He made great suggestions to ensure we got the best embroidered patches possible and always replied prompting to emails. The website was easy to use and navigate. We received great looking badges well within the time frame we had required and are very happy with the result and cost. We would use Zen Promotional again. I highly recommend Paul and the team.

Jess B
Sydney, NSW

The service from Paul at Zen Promotional was exceptional. We needed banner pens for marketing purposes within a short time frame. Other companies I contacted were unable to deliver within that time frame. When I contacted Zen Promotional, they did everything they could to deliver on time (which they did). The pens were great and Paul was in constant communication to make sure everything was okay. The company certainly set a high benchmark. Thank you Paul for the outstanding customer service.

Fairfield NSW

First and foremost, I did quite a lot of research in terms of price, delivery and also client assistance before I finally made the decision to work with Zen. They were the first company to reply to my request for samples, emailed to me by a "real" person, not a computer generated response which seems to be common place in today's market. I received the pens, called and spoke to Paul and with each and every email, I would get a response within the hour if not sooner. Every step of the way was directed by Paul to ensure that our order was delivered in a timely manner and in the exact colours, specs etc that we requested. This is the way Customer Service and delivery should be. I commend Paul and his team and will absolutely recommend them and use them again.

Mona Tannous
Sydney, NSW

Paul at Zen Promotional was extremely helpful, making the process of refining the patch designs I wanted simple, quick and easy. Never having done this before, his excellent instructions and requests for additional information made the process simplicity itself. The final patches were delivered on time and look amazing. I'm extremely happy, the club was impressed and will not hesitate to use Zen Promotional for similar work in the future.

Deborah Smith

Excellent service and a great quality product your banner pens!! Paul would have to be one of the nicest and prompt sales person i have came across...keep up the good work ;-)


Zen Promotional were a very impressive company who impressed me with their impeccable customer service and excellent product. The price we were quoted was very competitive and the final product was flawless. The service was very efficient and the product was delivered quickly and packaged well. Overall, we received excellent service and would not hesitate recommending Zen Promotional to anyone.

Andre Chaccal

Our dog rescue group was thrilled with our embroidered sew on patches for our uniforms. Great quality and kind service. We had so much interest in them we decided to sell them as a fundraiser and had to reorder more of them!

Jacqueline Zakharia