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Zen Promotional Privacy Policy

Zen Promotional respects and upholds your rights to privacy protection under the Australian 1988 Privacy Act and is required to comply with this Act in respect of the collection, use, disclosure and handling of personal information. This Policy details the practices we have adopted to protect your privacy, so that you can feel confident about how we manage the personal information you entrust to us.

When and how do we collect personal information?
Personal information is any information that can be used to identify you. Zen Promotional may collect information from you including your personal information (such as name, email, phone number, and postal address) through our website or when you contact us by phone or fax.

What do we do with the personal information?
Zen Promotional's primary goal in collecting personal information is to ensure that our members are dealt with in the fastest possible time and to assist with any quality or feedback enquiries. Your personal information is never shared, sold, rented or otherwise disclosed outside of our business (except as required for any statutory or legal requirements) in ways different from what is described in this Privacy Policy. We will take all reasonable steps to maintain the security and integrity of your personal information including the use of computer access passwords, lock-up cabinets, and firewalls.

Information collected through our websites
We do not collect personally-identifiable information from you, unless you provide it to us voluntarily and knowingly. This means you are under no obligation to provide personal information when visiting our website. However, if you specifically agree to to get an on-line quote on our website we require your personal information to create this quote for you.

There are some features of our websites that require you to provide us with personal information before you can view or use these areas. We may use this personal information at time to time send out important notices to all members regardless of your notifications preferences.

Cookies
Like many organisations, we sometimes use "cookie" technology on our websites. These cookies are stored on your computer by your browser. When you log in, the cookie tells us whether you've visited us before or if you are a new visitor. The cookie doesn't obtain any personal information about you or provide us with any way to contact you and the cookie doesn't extract any information from your computer.

Links
Our website may contain links to other sites operated by third parties. Zen Promotional makes no representations or warranties as to the privacy practices of any third-party site and is not responsible for the Privacy Policies of other sites.

Can you access personal information that you have submitted to us?
If your personal information changes (such as your email address), or if you no longer wish us to keep your personal information on file, we will endeavour to correct, update or remove your records from our system. If you believe for any reason that we are holding inaccurate or incomplete information about you, you may ask us to correct it. If you wish to access your personal information or if you have any questions about our Privacy Policy, or any complaint regarding treatment of your privacy by us, please contact:

Zen Promotional
ATT: Administration
PO BOX 305
MILDURA CENTRE PLAZA
VICTORIA, AUSTRALIA, 3501

Phone: (03) 5002 0442

What if our Privacy Policy Changes?
We will use information in accordance with the Privacy Policy under which the information was collected. If we decide to change our Privacy Policy, we will post those changes on our website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


PO BOX 305, MILDURA CENTRE PLAZA, VICTORIA, AUSTRALIA, 3501  |  PH: (03) 5002 0442  |  PH: (02) 9011 7057   |  FAX: (02) 8915 1622   |  ABN: 60 131 852 634