ZEN Promotional respects and upholds your rights to privacy protection under the Australian 1988 Privacy Act and is required to comply with this Act in respect of the collection, use, disclosure and handling of personal information. This Policy details the practices we have adopted to protect your privacy, so that you can feel confident about how we manage the personal information you entrust to us.

When and how do we collect personal information?

Personal information is any information that can be used to identify you. ZEN Promotional may collect information from you including your personal information (such as name, email, phone number, date of birth and postal address) through our website; when you contact us by phone or fax to place an order.

What do we do with the personal information?

ZEN Promotional primary goal in collecting personal information is to ensure that our consumers orders are dealt with in the fastest possible time and to assist with any quality or feedback enquiries. Your personal information is never shared, sold, rented or otherwise disclosed outside of our business (except as required for any statutory or legal requirements) in ways different from what is described in this Privacy Policy. We will take all reasonable steps to maintain the security and integrity of your personal information including the use of computer access passwords, lock-up cabinets, and firewalls.

Security Policy

When your are entering any personal identifying data or financial details on the ZEN Promotional website, this information is transmitted over a 128-bit SSL (secure socket layer) connection which encrypts the data passed from your local computer to our server. 128-bit SSL encryption is the current industry standard and offers the highest protection currently available.

ZEN Promotional have been issued with a GeoTrust True BusinessID and EV certificate. This means that we have been independently security checked by GeoTrust to confirm our identity. This independent check by a world renown company like GeoTrust  guarantees that we are who we say we are. The GeoTrust Site Seal (to the left of this text)  allows you to easily verify who we are by simply clicking on it. This provides live data direct from GeoTrust confirming our identity.

Information collected through our websites

We do not collect personally-identifiable information from you, unless you provide it to us voluntarily
and knowingly. This means you are under no obligation to provide personal information when visiting
our website. However, if you specifically agree to register for shopping from our site we require
your personal information to process orders. Highly sensitive information such as credit card
numbers are never stored on our secure server. This is to guarantee that if
security was at any stage compromised, your credit card number would not slip into the wrong hands.

There are some features of our websites that require you to sign up to use such as our online
shopping feature. If you do sign up, we use the information you supply for the purpose of providing
products, product information or services you request only.

Cookies

Like many businesses, we sometimes use "cookie" technology on our websites. These cookies are stored
on your computer by your browser. When you log in, the cookie tells us whether you've visited us
before or if you are a new visitor. The cookie doesn't obtain any personal information about you
or provide us with any way to contact you and the cookie doesn't extract any information from
your computer. We use the cookie to help us identify website features in which you have the
greatest interest, so that we can provide more of what you want.

Links

Our website contains links to other sites operated by third parties. ZEN Promotional makes no
representations or warranties as to the privacy practices of any third-party site and is not
responsible for the Privacy Policies of other sites.

Can you access personal information that you have submitted to us?

If your personal information changes (such as your address), or if you no longer wish us to keep
your personal information on file, we will endeavour to provide a way to correct, update or remove
your records. If you believe for any reason that we are holding inaccurate or incomplete information
about you, you may ask us to correct it. If you wish to access your personal information or if
you have any questions about our Privacy Policy, or any complaint regarding treatment of your
privacy by us, please contact:

ZEN Promotional
ATT: Administration
PO BOX 305
MILDURA CENTRE PLAZA, VIC 3501
Australia

Phone: (03) 5002 0442

Or alternatively contact us via this form.

What if our Privacy Policy Changes?

We will use information in accordance with the Privacy Policy under which the information was
collected. If we decide to change our Privacy Policy, we will post those changes on our website
so you are always aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.